In this article we can see a guide on how to install Bugzilla on Ubuntu Linux. Bugzilla is a free help desk software. You can’t rate bugs according to importance or color code them. But that lack of features also means a clean, simple, easy-to-use interface. It does have some advanced features, such as advanced search which can remember your searches, and editable user profiles. Email preferences and bug permissions are comprehensive. But again a very clean and easy to use free help desk software .
Install Bugzilla On Ubuntu Linux
Stand-out features
- Advanced search
- Remembers your queries
Install the OS
Get Ubuntu Server 14.04 LTS{.reference.external} and install it. Here are some tips:
Reboot when the installer finishes.
Become root
ssh to the machine as the ‘bugzilla’ user, or start a console. Then:
Install Prerequisites
This will take a little while.
Download Bugzilla
Get it from :
(where “X.X” is the 2-digit version number of the stable release of Bugzilla that you want – e.g. 5.0)
Configure MySQL
The following instructions use the simple <span class=“pre”>nano</span> editor, but feel free to use any text editor you are comfortable with.
Set the following values, which increase the maximum attachment size and make it possible to search for short words and terms:
Save and exit.
Then, add a user to MySQL for Bugzilla to use:
Replace <span class=“pre”>$db_pass</span> with a strong password you have generated. Write it down. When you run the above command, it will prompt you for the MySQL root password that you configured when you installed Ubuntu. You should make <span class=“pre”>$db_pass</span> different to that password.
Restart MySQL:
Configure Apache
Paste in the following and save:
<Directory /var/www/html/bugzilla> AddHandler cgi-script .cgi Options +ExecCGI DirectoryIndex index.cgi index.html AllowOverride All </Directory>